Shipping policy

We’re fanatical about making sure that your livestock arrives in the best possible condition, so we take great measures to assure a smooth trip from our store to you. We use strong, insulated packaging materials, and your order will be packed with care by some of the most skillful and experienced hands in the industry! We make sure that we use plenty of water, oxygen, and as needed, heat or cold packs, to assure that your livestock arrives healthy and happy. We generally try to ship within two business days after your order is placed (weather permitting). You will receive tracking information from us as soon as your order is shipped.

 

*shipping rates are subject to change at the discretion of the company and its shipping partners.  Rest assured, we are working rigorously to bring you the best and cheapest shipping.  We know how important your aquarium is to you and we are vigilant about shipping requirements.